111fb Frequently Asked Questions
Everything you need to know about playing on 111fb — from creating your account and making deposits via bKash or Nagad to understanding bonuses, cricket betting rules, and staying safe online.
Welcome to the 111fb FAQ page — your complete guide to the most common questions asked by players across Bangladesh. Whether you are just getting started, trying to make your first deposit via bKash, or looking to understand how bonuses work, you will find clear, direct answers below. Browse by topic or scroll through all sections.
Account & Registration
How do I create a 111fb account?
Creating a 111fb account takes under two minutes. Visit the 111fb Login page, click the registration option, enter your mobile number or email address, choose a secure password, and confirm your details. You must be 21 years or older and located in Bangladesh to register. Once submitted, you will receive a verification code on your phone or email to activate the account.
What documents do I need to verify my 111fb account?
111fb requires standard KYC (Know Your Customer) documents to verify your identity. A valid National ID Card (NID) or passport is the primary document. You may also be asked to provide a recent utility bill or bank statement showing your Bangladeshi address. Verification is usually completed within 24 hours on business days. Completing KYC unlocks higher withdrawal limits and speeds up future payouts.
I forgot my 111fb password — how do I reset it?
On the 111fb Login page, tap the 'Forgot Password' link below the login form. Enter the mobile number or email address linked to your account and you will receive a one-time reset code within minutes. Enter the code, choose a new strong password, and log in. If you no longer have access to your registered contact details, reach out to the 111fb support team via email at [email protected].
Can I have more than one 111fb account?
No. 111fb strictly allows only one account per player. Registering duplicate accounts is a violation of the Terms and Conditions and may result in the suspension of all associated accounts and forfeiture of any winnings or bonus funds. If you believe a duplicate account was created in error, contact support immediately at [email protected] to resolve the situation before it affects your funds.
How do I close my 111fb account?
You can request account closure at any time by emailing [email protected] with the subject line 'Account Closure Request'. Withdraw any remaining balance before submitting the request, as outstanding funds must be cleared first. The 111fb team typically processes closure requests within 3 business days. If your reason for closure is gambling-related distress, you may also consider self-exclusion — a responsible gaming tool described in the Safety section below.
Deposits & Withdrawals
How do I deposit money on 111fb using bKash?
Depositing via bKash on 111fb is straightforward. Log in to your account, go to the Deposit section, select bKash as your payment method, enter the amount you wish to deposit (minimum ৳200), and follow the on-screen instructions to complete the bKash payment. Funds are credited to your 111fb wallet instantly in most cases. Make sure you use your own verified bKash number — third-party payments are not accepted.
How long does a Nagad deposit take on 111fb?
Nagad deposits on 111fb are processed almost instantly — typically within 1 to 5 minutes of your successful Nagad transaction. If your deposit has not appeared after 15 minutes, check whether the Nagad payment status shows 'Successful' on the Nagad app. If the payment went through but funds are missing from your 111fb balance, contact support at [email protected] with your transaction reference number and our team will resolve it promptly.
What is the minimum withdrawal amount on 111fb?
The minimum withdrawal amount on 111fb is ৳500. You can withdraw to the same payment method you used to deposit — bKash, Nagad, Rocket, or Upay. Withdrawals to bKash and Nagad are typically processed within 1 to 24 hours. Bank transfers to accounts at Dutch-Bangla Bank, BRAC Bank, IBBL, City Bank, or Sonali Bank may take 1 to 3 business days depending on the bank's processing schedule.
Are there any fees for depositing or withdrawing on 111fb?
111fb does not charge any platform fee for standard deposits or withdrawals. However, your mobile payment provider (bKash, Nagad, Rocket) may apply their own transaction fees depending on the amount and account type. Always check your bKash or Nagad app's fee schedule before initiating a large transaction. For bank transfers, your bank may also apply interbank transfer charges. These third-party fees are outside 111fb's control.
Can I use Rocket mobile banking to deposit on 111fb?
Yes, Rocket (Dutch-Bangla Bank's mobile banking service) is one of the supported payment methods on 111fb. To deposit via Rocket, go to the Deposit page, choose Rocket from the payment options, enter the amount, and follow the on-screen steps to authenticate through your Rocket app or USSD shortcode. The minimum Rocket deposit is ৳200. Funds typically appear in your 111fb account within a few minutes of a successful Rocket transaction.
Games & Gameplay
What cricket betting markets does 111fb offer?
111fb offers a wide range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers international matches. Popular markets include match winner, top batsman, total runs, over/under, and live in-play betting. BPL matches get special attention during the tournament season, with enhanced odds and same-day settlement. Check the Cricket section for the latest available matches and odds.
Is the 111fb slot library fair and audited?
Yes. All slot games on 111fb are provided by certified game studios such as Pragmatic Play, NetEnt, and Microgaming, whose RNG (Random Number Generator) software is independently tested for fairness. Each game's published RTP (Return to Player) percentage reflects verified payout data. 111fb does not alter game outcomes — results are determined entirely by the provider's certified RNG, ensuring a fair and transparent experience for every player.
Can I play 111fb games on my mobile phone?
Absolutely. 111fb is built as a mobile-first platform optimized for Android and iOS smartphones. No app download is required — simply open your browser, navigate to 111fb.app, and log in. The site is fully responsive and plays all game categories — slots, live casino, cricket betting, and more — smoothly on 4G or Wi-Fi connections. Players from Dhaka, Chittagong, Sylhet, Rajshahi, and all across Bangladesh enjoy the full 111fb experience from their phones.
What live casino games are available on 111fb?
111fb's live casino section features real-dealer games streamed in HD, powered by providers like Evolution Gaming and Ezugi. Popular titles include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Dragon Tiger, and Teen Patti — games that are especially popular with Bangladeshi players familiar with traditional card games. Tables run 24/7 and feature multiple bet limits so both casual and high-roller players can find a suitable table.
What happens if my internet disconnects during a game?
If your connection drops mid-game, 111fb's platform records the game state at the point of disconnection. When you reconnect and return to the same game, the round will typically resume or settle based on the outcome that was already in progress. For live casino games, the dealer completes the round regardless of your connection status and the result is credited accordingly. Bets already placed before disconnection are honoured and not voided.
Bonuses & Promotions
What welcome bonus does 111fb offer new players?
111fb offers a welcome bonus for new players on their first deposit. The bonus amount and match percentage are displayed on the current promotions page in your account dashboard. Typically the welcome bonus matches a percentage of your first deposit up to a maximum amount in BDT. The bonus is credited to your account automatically upon qualifying deposit. Always read the full bonus terms before claiming, as wagering requirements and eligible games apply.
What is a wagering requirement and how does it work on 111fb?
A wagering requirement (also called a rollover) is the number of times you must bet your bonus amount before you can withdraw the bonus funds as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before withdrawal is unlocked. On 111fb, not all games contribute equally — slots typically contribute 100% toward the rollover, while live casino games or sports bets may contribute a lower percentage. Check the specific promotion terms for details.
Do free spins expire on 111fb?
Yes, free spins on 111fb have an expiry period that is stated in the promotion terms when they are awarded. Typically, free spins must be used within 3 to 7 days of being credited to your account. Any unused free spins after the expiry date are automatically removed. Winnings from free spins are usually credited as bonus funds subject to a wagering requirement before withdrawal. Always check the individual promotion page for the exact validity window.
Does 111fb have a VIP or loyalty program?
111fb rewards its most active players through a loyalty program where consistent play earns points that can be exchanged for bonus credit, free spins, or enhanced withdrawal limits. VIP members receive dedicated account management, priority withdrawals, and access to exclusive promotions during major events like BPL season, Eid, and Pohela Boishakh. Contact the 111fb support team to learn more about current VIP tier requirements and how to qualify.
Safety & Responsible Gaming
Is 111fb safe and secure to use?
111fb uses industry-standard SSL encryption to protect all data transmitted between your device and the platform. Your personal information, payment details, and account activity are stored securely and never shared with unauthorized third parties. The platform employs fair-play certified game providers and maintains transparent transaction records. For additional peace of mind, enable two-factor authentication on your account from the security settings page.
What is the minimum age to play on 111fb?
The minimum age to register and play on 111fb is 21 years old. This applies to all players across Bangladesh without exception. During the KYC verification process, 111fb confirms each player's age using official identity documents. Any account found to belong to a person under 21 will be immediately closed and all funds forfeited. 111fb is firmly committed to keeping gambling away from minors and strictly enforces this policy.
How can I set deposit limits on my 111fb account?
111fb supports responsible gaming tools including daily, weekly, and monthly deposit limits. To set a deposit limit, go to your account settings and select the Responsible Gaming section. Choose your preferred limit period and enter the maximum amount in BDT you wish to deposit during that period. Limits take effect immediately and can only be decreased instantly — increases require a cooling-off period before activation to protect players from impulsive decisions.
What is self-exclusion and how do I activate it on 111fb?
Self-exclusion is a responsible gaming tool that lets you voluntarily block access to your 111fb account for a chosen period — typically 1 month, 3 months, 6 months, or permanently. During self-exclusion, you cannot log in, place bets, or receive promotional communications. To activate it, visit your account's Responsible Gaming settings or contact [email protected]. Self-exclusion takes effect within 24 hours. It is a powerful first step if you feel gambling is becoming a problem.
Where can I get help if gambling is affecting my life?
If you feel that gambling is negatively affecting your finances, relationships, or mental health, please reach out for support immediately. Contact the 111fb support team at [email protected] to discuss self-exclusion or account closure. You can also speak to a trusted family member or friend. Organizations providing mental health support in Bangladesh include the National Mental Health Helpline and local BRAC health service centres. You are not alone — support is available, and taking the first step matters.
Why Players Choose 111fb
Still Have Questions?
Our support team is available 24/7 to help players across Bangladesh. Reach us at [email protected] or explore more of what 111fb has to offer.