Privacy Policy

Introduction

Welcome to 111fb. We are committed to protecting the privacy and personal information of all players who use our online casino and sports betting platform. This Privacy Policy explains in clear, transparent terms what data we collect, why we collect it, how we use it, and the choices you have over your information.

By registering an account or using any service on 111fb, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we respectfully ask that you discontinue use of the platform. This policy applies to all users based in Bangladesh and beyond.

Information We Collect

111fb collects two broad categories of information: data you provide directly to us when you use our services, and data we gather automatically as you interact with our platform.

Information You Provide Directly

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number (for account communication and OTP verification)
• National ID, passport, or other government-issued identification documents (for KYC compliance)
• Payment account details for bKash, Nagad, Rocket, Upay, and linked bank account references
• Profile preferences, game history, deposit and withdrawal transaction records, and customer support correspondence

Information Collected Automatically

• IP address, device type, operating system, and browser or app version
• Geolocation data (city-level) to support regional services and responsible gaming obligations
• Session data including pages visited, time spent, click-paths, and game interactions
• Cookie identifiers and similar tracking tokens used to maintain your logged-in session securely

How We Use Your Information

111fb uses your personal data only for legitimate, clearly defined purposes. We do not engage in the sale of personal data to third parties. Specifically, your information is used to:

• Create and manage your 111fb account, verify your identity, and process deposits and withdrawals
• Deliver the games, sports betting markets, promotions, and platform features you have requested
• Send transactional communications such as deposit confirmations, withdrawal status updates, and account alerts
• Fulfill our responsible gaming obligations, including age verification, self-exclusion monitoring, and spend-limit enforcement
• Detect and prevent fraudulent activity, unauthorized access, money laundering, and other security threats
• Improve our platform through analysis of aggregated usage data, player feedback, and technical performance metrics

Data Sharing and Disclosure

111fb does not sell, rent, or trade your personal information. We share data with trusted third parties only in the following limited circumstances:

• Payment processors (such as bKash, Nagad, and Rocket) to facilitate your deposit and withdrawal transactions securely
• Identity verification and fraud prevention partners who assist in confirming that our players meet the 21+ age requirement
• Competent legal authorities if required by applicable law, court order, or to protect the rights and safety of 111fb users

All third-party partners with whom we share data are contractually obligated to maintain the confidentiality and security of that information and to use it only for the specific purpose for which it was shared.

Cookies and Tracking Technologies

111fb uses cookies and similar technologies to deliver and improve the platform experience. Cookies are small text files stored on your device that help us recognize returning visitors, keep sessions active, remember your preferences, and measure platform performance.

You may adjust your browser or device settings to refuse certain cookies; however, please note that disabling essential session cookies may affect your ability to log in or access certain features of 111fb. We do not use cookies to display third-party advertising.

Data Security

111fb takes the security of your personal data seriously. We implement industry-standard SSL encryption across all data transmissions between your device and our servers. Sensitive account credentials are hashed using modern cryptographic algorithms and are never stored in plain text.

Our internal systems are subject to regular security reviews and access controls. Only authorized personnel with a legitimate business need are permitted to access identifiable player records. Despite these robust measures, no method of digital transmission or storage is guaranteed to be 100% secure; we encourage you to use a strong, unique password for your 111fb account and never share your login credentials.

Data Retention

111fb retains your personal data for as long as your account remains active and for a reasonable period thereafter to meet legal, regulatory, and fraud-prevention obligations. When you close your account and the applicable retention period has elapsed, we securely delete or anonymize your personal information. Transaction records may be retained for a longer period where required to satisfy anti-money laundering obligations or to resolve disputes.

Your Rights and Choices

As a 111fb player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line 'Data Rights Request' and we will respond within a reasonable timeframe:

• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — ask us to correct inaccurate or incomplete data in your account
• Right to Erasure — request deletion of your personal data, subject to legal and regulatory retention requirements
• Right to Object — object to certain uses of your data, including direct marketing communications
• Right to Data Portability — receive your data in a structured, machine-readable format where technically feasible

We are committed to resolving all data rights requests promptly and fairly. Where a request cannot be fulfilled in full — for instance, because retention is legally required — we will explain the reason clearly in our response.

Third-Party Services

Our platform integrates game content provided by reputable studios such as Pragmatic Play, Evolution Gaming, and Spribe. These providers operate their own games within our platform environment and may collect certain technical data (such as session identifiers) to deliver their game engines. 111fb is not responsible for the privacy practices of these studios beyond the contractual agreements we have in place. We encourage you to review the terms of any third-party software you encounter while playing.

Protection of Minors

111fb is an adult gaming platform. We strictly enforce the requirement that all registered players are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a minor has accessed or provided personal information, we will immediately suspend the account and delete associated data. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to gambling platforms.

Changes to This Privacy Policy

111fb reserves the right to update or revise this Privacy Policy at any time. Material changes will be communicated via an in-platform notification or email to your registered address at least 7 days before taking effect. The 'Last Updated' date at the top of this document will always reflect the most recent version. Your continued use of 111fb after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 111fb handles your personal data, our dedicated support team is available 24/7 to assist you.

Email: [email protected]